His Master’s Value; HMV chooses Cisco and Cisilion to improve workforce productivity with cloud overhaul
Digital Business, Retail, Networking, Cloud, Mobility
LONDON, UK, April 10th, 2018 – Entertainment icon and Britain’s biggest seller of physical music, hmv, has transformed its employee experience through an overhaul of its instore network in partnership with Cisco and global reseller Cisilion. With the deployment of the Cisco® Meraki® software defined wide area network (SD-WAN) across hmv’s 130 UK stores, the organisation has seen significant improvements in employee productivity.
In a tough climate for traditional retail giants, hmv’s investment across its stores has already resulted in a significant cost saving of over £200,000 with improved network resilience that has increased the productivity of its staff throughout the UK.
“Thanks to the excellent work by Cisco and Cisilion, we now have a private, fully managed network, which has accelerated growth and allowed more flexibility to help us achieve our goals of modernising our retail sites and increasing employee productivity," said Darren Houghton, head of IT at hmv.
"Not only have we reduced costs by moving from legacy MPLS to internet base connectivity, but the Cisco Meraki SD-WAN solution has allowed us to add monitoring and surveillance on top of the solution, increasing security levels across all our stores. Cisco and Cisilion have highlighted a great understanding of our business and its challenges, meaning we have built a very strong relationship in a short time."
Alex Hooper, CTO at Cisilion, said the firm is delighted with the success of the project and the resulting expansion in its retail portfolio through the deal. "We are seeing increased demand for modernising expensive and complex legacy WANs to enable cost-effective transformation and expansion."
Kevin Sparks, Director, Commercial, Cisco UK & Ireland, added, “Digital technologies hold great promise for the retail industry, but without connectivity that addresses the demands of their workforce, instore digital initiatives fall at the first hurdle. We’re delighted to be working with Cisilion and such a recognisable UK brand in hmv to help connect their employees and stores, in a move that is already seeing tangible benefits.”
The benefits of the SD-WAN solution include rapid deployment with self-provisioning hardware, control of applications, users and devices, built-in multisite management, automatic monitoring and alerts, quarterly firmware updates and new features.
hmv attended a series of SD-WAN events hosted and workshopped by Cisilion in their central London Innovation Centre before the retailer decided to partner with the reseller and their recommended Cisco Meraki™ solution. The solution was deployed in October 2017 and completed ahead of the peak Christmas 2017 trading period.
Images available on request. hmv, Cisco & Cisilion video case study: https://youtu.be/TqWx1I2-64k
Cisilion (http://www.cisilion.com) delivers next generation IT infrastructure that transforms the way businesses work, implementing IT solutions for our global client base in 70 countries across five continents including Bloomberg, hmv and Bird & Bird. Cisilion’s award winning projects are complimented by our long standing and strategic relationships with some of the world’s leading technology partners including Microsoft, Cisco, Dell EMC and Riverbed.
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For more information, contact:
Andrew Raffan, Brand and Content Manager, Cisilion
email@example.com | Office: 0207 220 1578
Amy Lucas, Public Relations Manager, Cisco UK & Ireland
firstname.lastname@example.org +44788 191 8160